SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is an integral part of our Terms and Conditions (“Terms”) and should, therefore, be read alongside our main Terms. Please review our Shipping & Delivery Policy carefully when making a purchase on our website. This policy will apply to any order you place with us.

What are the shipping options?

We offer several domestic and international shipping options through reputable carriers like UPS, FedEx, and USPS. The available options and delivery timelines will be presented at checkout based on your shipping address.

Free Shipping

We offer free standard shipping on all orders over $50 to the contiguous United States. This excludes oversized items that require special shipping arrangements. Free shipping will be automatically applied at checkout when eligible.

Expedited Shipping

Expedited shipping options with faster estimated delivery timelines are available for an additional fee. Options include 2-day, next day, and same day delivery where available. Expedited shipping can only be purchased for in-stock items.

Insurance

We strongly encourage customers to add shipping insurance during checkout to cover loss or damage. We are not liable for lost or damaged orders without purchased insurance.

Order Tracking

You will receive a shipment confirmation email with carrier tracking information when your order ships. Use this to track your delivery status online.

International Shipping

We ship products internationally to most countries. Customers are responsible for any applicable import duties, customs taxes, fees, and complying with all laws at their destination. Delivery timelines for international shipping will vary widely.

Restricted Items Policy

We cannot ship any dangerous, hazardous, illegal, or restricted items internationally. Please see our Restricted Items Policy for details. Attempting to ship prohibited items may result in order cancellation.

What happens if my delivery is delayed?

We make every effort to ensure on-time delivery but occasionally shipments may encounter delays for reasons outside our control. If your order is not delivered on the estimated timeline, we will reach out with an update. For EU/UK consumers, this does not affect your statutory rights.

International Customs & Duties

Customers are accountable for all applicable import duties and taxes, which are collected by the destination country. We have no control over the customs process or associated fees levied. Packages may also be opened and inspected per customs regulations.

What if my order arrives damaged or inaccurate?

If you discover any damage or discrepancies with your order upon delivery, contact us immediately within 5 business days of receipt so we can investigate. Please save all packaging materials and damaged goods for potential carrier inspection.

Returns Policy

If you are not satisfied with your purchase for any reason, most items can be returned for a full refund or exchange within 30 days of delivery pursuant to our Returns Policy. Please see our online Returns Policy for complete guidelines.

How to Contact Us

If you have any other questions or issues concerning shipping or delivery, please contact us:

We also invite you to review our full Terms and Conditions governing all aspects of sales and business transactions through our website www.easetap.com

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